Store owner replied:
Hi there! I’m sorry the cable isn’t working as expected. Kindly reach out to the email address listed on the back of the book. We’re happy to help and make this right for you!
The customer service is quick and friendly. Product is durable and looks great. We had a minor issue that was quickly resolved and the team clearly care about their customers.
Store owner replied:
Hi there! I’m sorry you’re experiencing issues with the book. Kindly reach out to the email address listed on the back of the book. We’re happy to help and make this right for you!
The custom cable is very sweet and is already in our "tech" kit for all the chargable toys. I'm looking forward to adding more of Cali's Books to our shelf.
My granddaughters favorite book is Old McDonald and she hasn’t been able to listen to it (or sing along with it) because it was dead. As soon as the charger arrived I charged the book and she is a very happy little girl. Her other favorite book is, You are my Sunshine. She calls it the Sunshine book.
The only problem I have with it is it doesn’t come with the plug to plug it into the wall and it doesn’t fit the ones I have so I have to charge it through my laptop or buy the right plug.
Cali’s books appear to be awesome….waiting for Christmas to open.
They were kind enough to send charging cables, but they need connectors to plug in.
We are the grandparents, so I am sure the parents will be able to figure this all out.
Just a suggestion….offer the books, charging cables and headphones as a package all in one.
Store owner replied:
Hi Sherry,
Thank you so much for your kind words! We’re thrilled you’re excited to share the books this Christmas. 🎄
We really appreciate your suggestion about offering a complete package with books, charging cables, and headphones—it’s great feedback and something we’ll definitely consider.
We hope the unwrapping goes smoothly and that your family enjoys every moment with the books!
Great accessory. Convenient. Nice to always be able to have access to the books.
The book is for a three year old. We have “A Giving Tree” at Church. The request was for red Pj’s and the card said he likes music.. The “Singing the Alphabet “ book looked perfect to go along with the red PJs I bought him.
I’m sure it will brighten his Christmas 😊
Bought great grandson a Callie book for Christmas Did not realize we need a special chord to charge it. When the book arrived, it had a code to get a free chord. Now my gift is complete. Will order more books over time.
Store owner replied:
I'm sorry to hear your charger is not working! We have emailed a few times regarding this issue. Please feel free to respond anytime and we would be happy to sort this out.
Quick and easy! Glad to have a charger for the book.